Health Surveyor Supervisor/Investigator - Supervisor (HCA/DHI #10867)

Job Posted 4/8/2025
State of New Mexico
Albuquerque, NM
United States
Job Description
$29.58 - $47.33 Hourly

$61,531 - $98,449 Annually

This position is a Pay Band 75

Posting Details

This job posting may be used to fill multiple vacancies.

This job posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Our Vision
  • Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission
  • We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals
  • Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
  • Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
  • Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
  • Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Health Surveyor Supervisor/Investigator - Supervisor will:
  • Conduct and review investigations of abuse, neglect and exploitation for individuals served on Medicaid Waivers (Developmental Disability, Medically Fragile, Mi Via and Supports Waiver) ;
  • Supervise five investigators.

How does it get done?

The Health Surveyor - Supervisor/Investigator Supervisor is responsible for:
  • Conducting professional supervisory reviews of investigations;
  • Assisting in complex investigations when necessary;
  • Training and mentoring of employees;
  • Coordinating with outside and internal stakeholders and agencies.

Who are the customers?

  • The individuals receiving Medicaid waiver services

Ideal Candidate

The ideal candidate will:
  • Be professional
  • Have flexibility
  • Be available for on call duties
  • Have investigative experience

Minimum Qualification

Bachelor's degree from an accredited college or university in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation, and /or Criminal Justice and two (2) years directly related experience in community based healthcare services and case management. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 6 years of experience OR High School Diploma or Equivalent AND 6 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 4 years of experience Associate's degree or higher in any field AND 6 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 2 years of experience 4 Master's degree or higher in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid New Mexico Driver's License. Must Possess and maintain a current Defensive driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Working Conditions

Office setting ,attending meetings, visiting provider agencies, extensive computer and telephone usage with extended periods of sitting. Must be able to lift 25 lbs. Must be available to work on-call & Standby.

Supplemental Information

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Agency Contact Information: Samuel Castillo. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.